Custom Metal Parts Forming Aluminum Products Processing

Quality Assurance

As a professional metal products company, Xinzhe is well aware of the importance of quality for the survival and development of enterprises. Therefore, we solemnly promise that we will always adhere to the principle of quality first and be committed to providing customers with high-quality and reliable metal products.

The following are our quality self-assurance measures:

Strict quality management system
We have established a complete quality management system to ensure that every link from raw material procurement to product production meets the predetermined quality standards. We have obtained ISO 9001:2015 and ISO 9001:2000 quality system certification, follow the requirements of ISO 9001 and ISO 9001:2000 quality management system, and continuously improve product quality and customer satisfaction through continuous improvement and optimization of processes.

High-quality raw material selection
We are well aware that the quality of raw materials directly affects the quality of the final product. Therefore, we strictly screen suppliers to ensure that the purchased raw materials meet relevant standards and requirements. We establish long-term cooperative relationships with reliable suppliers to ensure a stable supply of raw materials and controllable quality.

Fine production technology
We use advanced production technology and equipment to ensure the accuracy and reliability of metal products during the manufacturing process. We pay attention to detail control in the production process, and ensure that every product meets quality requirements through strict operating procedures and inspection standards.

Comprehensive quality inspection
We conduct comprehensive quality inspection on the metal products we produce, including appearance inspection, dimensional measurement, mechanical property testing and chemical composition analysis. We use advanced testing equipment and instruments to ensure the accuracy and reliability of the test results. Only products that have passed strict testing can enter the market and be delivered to customers.

Continuous improvement and training
We attach importance to the skill training and quality improvement of employees, and improve employees' awareness of quality and operational skills through regular training and learning. We encourage employees to put forward improvement opinions and suggestions, and continuously optimize production processes and product quality. At the same time, we actively participate in industry exchanges and cooperation, and learn from advanced quality management experience and technology.

Quality traceability and after-sales service
We have established a complete quality traceability system to ensure that every product can be traced back to its production process and raw material source. We provide comprehensive after-sales service, including product use guidance, repair and maintenance, and return and exchange policies. If customers encounter any problems during use, we will respond in time and provide solutions.

Customer satisfaction survey
We conduct customer satisfaction surveys regularly to understand customers' evaluation of our products and services. We will listen carefully to your valuable opinions and suggestions, and continuously improve and optimize our products and services to meet your needs and expectations.

Xinzhe will always adhere to the principle of quality first, and ensure that we provide customers with high-quality and reliable metal products through strict quality management, high-quality raw material selection, fine production technology, comprehensive quality testing, continuous improvement and training, quality traceability and after-sales service, and customer satisfaction surveys. We firmly believe that only by continuously improving product quality and service levels can we win the trust of customers and the recognition of the market.